Solutions to Common Problems in an Induction cooker.

Before calling for service, review the following problems first. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your induction cooktop.

Induction cooker does not operate.

• Induction cookers controls are locked. Set the induction cooker controls to unlock the induction cooktop.
• House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace fuse. If the problem is a circuit overload, have this situation corrected by a qualified electrician.
• Service wiring not complete.
• Power outage. Check house lights to be sure.

Induction cooker turns off while cooking.

• The automatic shut-off feature will turn the induction cooktop OFF after any cooking zone has been in continuous use for more than the limited time period.(Refer to the Instructions manual supplied with the induction cooktop for more detailed information).
• Induction cookers internal heat sensor has detected high temperatures inside the appliance. Be sure the induction cooker vent holes are not blocked.
• Fluids spilled or object lying on controls area of the induction cooker. Clean spills or remove object from induction cookers surface.
• Re-power the induction cooker.

Element does not heat the food

• No power to the induction cooker. Please check or reset breaker or replace fuse.
• If the problem is a circuit overload, or improper connection of the plug and cable supplied with the induction cooker, have this situation corrected by a qualified electrician.
• Incorrect cooking control setting on induction cooker. Make sure the correct control is ON in your induction cooker for the cooking.
• Too low heat setting on induction cooker. Turn control to a slightly higher setting until induction element comes on.
• In your induction cooktop incorrect control is ON. Be sure to use correct control for the cooking zone needed.
• No cookware was placed on the cooking zone of the induction cooker or cookware material type or pan is not suitable for induction cooking.
• Cookware bottom not large enough for induction cooking zone.
• The cookware placed on induction cooker surface is warped with any non-magnetic material or in poor condition.
• The cookware or pan is not centered on the surface of induction cooker cooking zone.
• Cookware resting on induction cooker surface or does not rest completely on the induction cooker surface.

Element too Hot or not hot enough

• Incorrect control setting on induction stove. Raise or lower setting on induction cooker until proper amount of heat is obtained.
• Lightweight or warped pans being used on induction cooker. Using flat, evenly balanced, medium or heavyweight cookware on an induction cooker are recommended.
• In an induction cooker pans having a flat bottom heat better than warped pans.
• Cookware material affects heating on induction stove.
• Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly and foods may burn easily.
• Voltage is incorrect. Be sure that induction stove is properly connected to the specified power source.
  

Food is not heating properly

• Improper cookware placed on induction cooker. Select flat-bottomed cookware of a proper size to fit the cooking zone of induction cooker.
• Incorrect control setting on induction cooker. Raise or lower setting of induction cooker until proper amount of heat is obtained.

Poor cooking results

• Many factors affect cooking results on an induction cooker. Adjust the recipe's recommended heat or power levels or cooking times.
• The cookware used on an induction stove is too lightweight or warped. Use heavier quality induction compatible cookware so foods being prepared may cook more evenly.

Display LED continuously flashes

• Induction Cooktop pan detection sensors do not see the correct cookware placed on the induction cooker surface. Test the cookware with a magnet to be sure cookware is made with Induction compatible material.
• Cookware has been removed from the cooking zone of induction cooker without turning the induction cooker OFF. Place cookware back on to the cooking zone of your induction cooker or if finished cooking by turn off the induction cooktop.
• Cookware is not centered over the cooking zone of induction cooker properly.

Be sure that your finger is placed in the center of the touch pad button area of Induction cooker. If the finger is not placed on the center of a pad, the induction cooktop may not respond to the selection made. Touch the pad lightly with flat part of your entire fingertip. Do not just use the narrow end of your fingertip to operate an induction cooker.

Fluids spilled or objects lying on the controls area of an induction cooker may cause the unit to display error code and turn OFF while cooking. Clean the spills or remove the objects from the induction cooker.

Some cookware may produce noises when used for cooking on induction cookers. This is not a fault in the induction cooker, and the functioning of an induction cooktop will not be harm in as a result.

Depending on materials and workmanship of the cookware used on induction cookers buzzing noises can occur at high heat settings. Crackling or  Whistling noises may occur if the cookware base consists of different materials such as cookware made with sandwich bottom.  Clicking noises may occur during changing the temperature settings, particularly at low heat settings.

To increase the life of electronic components, TCL induction cooker features a cooling fan. It switches on when the induction cooker is working and causes a humming noise. The cooling fan may continue running for few more seconds after the induction cooker has been switched off.

The electronic processes involved with Induction Cooking create some unusual but normal background noises on induction cooker. These noises are normal and part of the Induction Cooking process. Please note that these noises are more noticeable while cooking at the high power level.

Very loud noises are not part of normal Induction Cooking.

TCL 2029A induction cooker features easy to use timer function. You can use the Timer button to set the time at which you want the induction appliance to start cooking at a preset cooking mode.

For example: if it is 14:00 hours and you want the appliance to start cooking at 18:00 hours, set the timer to 4.00 (4 hours) and press the Start button. After 4 hours, at 18:00 hours, the induction appliance automatically starts cooking. You can use the timer function for selected modes on an induction cooktop.

Do not allow pan's to boil dry on an Induction cooktop. Keep in mind that induction may decrease the amount of time required to cook or heat a cooking utensil. When heating a pan on induction cooker always watch carefully. Whenever using the induction cooker, the user should always pay attention to any items cooking and remain attentive until the cooking process is complete.

Do not heat any empty pans or pots as this will automatically activate the over heating protection device on induction cooker and shut off unit.

Always use the correct size pan on Induction cooker. Do not use cookware with a bottom diameter of more than 16cm to deep-fry food, as this causes the induction stove to malfunction.

The use of a pan lid when boiling the contents of the pan will make it come to the boil quicker, thus reducing the amount of electricity used. Saucepans, frying pans, deep frying pans, stew pans etc. are made with stainless steel, cast iron or enamel coated steel are or cookware with induction base are suitable for induction cooking.

Use quality cookware with heavier bottoms for better heat distribution on induction cookers and for more even cooking results. Aluminum, glass, ceramic, pans without an induction base and copper pans, and some non-magnetic pans are incompatible with induction stove.

Pan should be placed and centered properly on the cooking zone of an Induction cooker or in case the pan size is too small the related LED will display an error code "E0" and the pan will not heat.

Hold the handle of the pan when stirring or turning the food. This helps prevent spills and movement of pan over induction cooker surface.

Never put an empty cookware on the powered-on induction stove and allow it for unnecessarily over heating, as this could cause the cookware to become distorted or the induction coil to become damaged.

Cookware sensing feature availabe on TCL induction cookers doesn't permit induction element to be activated without an induction compatible pan on the induction cooktop surface. If the cookware or pan is moved from the center of the cooking zone for any reason, the induction cooktop sensor will detect the situation and the cookware will no longer heat. The display will flash and shows an error code "E0". The induction cooktop will remember the last power level setting for up to 20 seconds (this timing may vary on different models) before the induction cooker or cooking zone will automatically shut OFF.

Clean the induction cooktop after each use. Turn Off the induction cooker and disconnect plug from power source, and wait until the unit has cooled down before cleaning.

Always switch off the appliance before you unplug it.

Please switch off an induction cooker if its surface is cracked. Switch off an induction cooker by its control switch after use. It is not recommended to relay on automatic switch off function available on an induction cooktop.

Do not clean the cooktop while it is still hot. Some cleaners produce noxious fumes when applied to a hot surface. Wipe and clean the ceramic glass plate and the appliance with a damp cloth and if necessary only use non-abrasive glass cleaning solution or some mild cleaning agent on spills.

Do not use benzene, thinner, scrubbing brush or polishing powder to clean any surface on induction cooker. When needed, use vacuum cleaner to remove dirt from the air intake and exhaust vent. Never insert any type of metal or iron wire into vents.

Only use high heat if necessory. It is recomended to heat oil slowly in low or medium heat levels.

Practice and experience will ultimately determine the heat settings most appropriate for you. There will be some variation in the efficiency of the pots being used – all brands will not behave in exactly the same way. Don’t be afraid to experiment and get your own comfort level for using the cooktop. Once you experience the versatility, control and speed the induction cooktop offers, you will never want to go back to conventional gas or electric cooking.

Do not attempt to operate induction cooker during a power failure or a too low voltage in the line. If the power fails, always turn off the induction cooker. If the induction cooker is not turned off on too low voltage situations, the induction cooktop will not operate and an error message will be displayed.